Terms of Service

Effective date: August 13th, 2026

1. What Fetchcondos does

Fetchcondos.com ("Fetchcondos," "we," "us," "our") maintains a database of the documents that Florida law entitles a prospective purchaser to receive, at the seller's expense, before the resale of a residential condominium unit — currently the eight documents listed in section 718.503(2)(a), Florida Statutes:

  • the declaration of condominium;
  • the articles of incorporation of the association;
  • the bylaws and rules of the association;
  • the association's annual financial statement and annual budget;
  • the inspector-prepared summary of the milestone inspection report described in section 553.899, Florida Statutes, if applicable;
  • the association's most recent structural integrity reserve study, or a statement that one has not been completed;
  • the turnover inspection report described in section 718.301(4)(p) and (q), Florida Statutes, for a turnover inspection performed on or after July 1, 2023; and
  • the "Frequently Asked Questions and Answers" document required by section 718.504, Florida Statutes.

We also track the condominium governance form that section 718.503(2)(b) entitles a purchaser to receive. The Legislature amends these requirements regularly, so the database follows section 718.503(2) as amended from time to time.

We build and maintain this database by reaching out to the parties who hold these documents — sellers, listing brokers, property managers, and associations — and organizing what we collect so that it's available, association by association and property by property, to real estate brokers who register for the platform.

Fetchcondos is a database and retrieval service. We are not a real estate brokerage, title company, property management company, or association, and we do not draft, approve, or certify the documents in our database. We collect them from the party responsible for them and make them available to you.

By registering for or using Fetchcondos, you agree to these Terms. If you're registering on behalf of a brokerage, you're confirming you have authority to bind that brokerage to this agreement.

2. Who can use Fetchcondos, and what it costs

Fetchcondos is available to licensed real estate brokers and their authorized agents and transaction staff who register an account. There is no fee to brokers for accessing the document database or using the core service. You must be at least 18 years old and registering in a professional real estate capacity. If fulfilling a request requires paying a charge set by a third party — for example, an association's or manager's document preparation fee — we'll show you the pass-through amount before you confirm the request, and you authorize us to collect it on that party's behalf. We don't mark up pass-through charges.

You're responsible for keeping your login credentials secure and for activity under your account. If you believe your account has been compromised, contact us right away at support@fetchcondos.com.

3. Using documents from the database

When you pull a document for a property from Fetchcondos, a few things are true:

  • We're showing you what we have, not what's current at this second. Associations amend bylaws, update financials, and change rules. We work to keep the database current, but the version in our system reflects the most recent copy we've obtained, not necessarily today's version. Before relying on a document for a closing, confirm with the association or property manager that nothing has changed.
  • We don't vouch for the contents. We collect documents from the association, property manager, or seller and store them; we don't audit or edit what's in them. If something looks wrong or outdated, that's a question for the source, not for us — though we're glad to help you follow up.
  • Statutory compliance is still yours to confirm. The database is built around the document categories in section 718.503(2), Florida Statutes, but whether a specific transaction's disclosure obligations are fully satisfied is a legal question for you and your client's counsel, not something Fetchcondos determines for you. Note that section 718.503(2)(c), Florida Statutes, provides that a licensee who provides or obtains these documents for a prospective purchaser is not liable for errors or inaccuracies contained in them; that protection comes from the statute, not from us, and it doesn't replace your own diligence.

If a document you need isn't yet in the database for a given property, you can request that we obtain it, and we'll reach out to the relevant parties the same way we do to build the database generally.

4. How we use the data we collect — please read this section

Building this database means we come into possession of a substantial amount of information: property and association details, financials, board member and property manager names, and more — much of it about people who have no account with Fetchcondos and never asked to be in our system. We're stating plainly how we use it, rather than leaving it to a privacy policy you might skip.

We intend to use this data, in aggregated, de-identified, or property/association-level form, to build data products, reports, and datasets that we sell or license to third parties. This is a separate line of our business from the free database service brokers use, and it's how we fund maintaining the database at no cost to you. Buyers of that data may include real estate technology companies, lenders, insurers, data aggregators, and researchers.

What this means in practice:

  • We don't sell or repackage sensitive items that occasionally show up in a document — financial account numbers, payment credentials, or Social Security numbers stay restricted to the purpose of maintaining the document itself.
  • Everything else we collect in the course of building or updating the database may be used the way this section describes.

Details on this, including rights available to people whose information appears in our documents but who aren't Fetchcondos users, are in our Privacy Policy, which is part of this agreement.

5. Rules for using the platform

To keep the database accurate and the service trustworthy, you agree not to:

  • Misrepresent your license status, brokerage affiliation, or authority to access documents through the platform.
  • Use documents or data obtained through Fetchcondos for anything unrelated to a real transaction or your professional duties — including marketing, solicitation, or resale — unless separately licensed through one of our data products.
  • Scrape, crawl, or bulk-export the database outside the normal product flow.
  • Attempt to break, probe, or circumvent our authentication, rate limits, or security controls.
  • Use anything obtained through Fetchcondos for a purpose regulated by the Fair Credit Reporting Act — tenant screening, credit decisions, insurance underwriting, or employment screening.
  • Violate real estate licensing law, fair housing law, or Florida's condominium and HOA statutes while using the platform.

We may suspend or terminate an account that violates these rules — typically with a warning first, immediately for serious violations like fraud or misuse of third-party data.

6. Ownership

Anything you personally create on the platform — notes, uploaded files you authored, messages — stays yours; you're granting us a license to host and use it to run the service. Documents in our database belong to whatever rights structure the originating association, property manager, or seller has in them; we're not claiming ownership over a condominium association's bylaws just because we host a copy. The data we extract from those documents is subject to Section 4 above.

The Fetchcondos name, logo, and site design belong to us — please don't use them outside the product without written permission.

7. No warranty, and where our liability stops

Fetchcondos is provided as-is and free of charge to registered brokers. We're not a law firm, brokerage, title company, or association manager, and nothing here is legal or transactional advice. We disclaim, to the fullest extent the law allows, implied warranties like merchantability or fitness for a particular purpose.

Because the substance of the documents in our database comes from third parties, we're not responsible for errors, omissions, or outdated information in a document, and we're not responsible for a transaction outcome — including a missed closing or a disclosure dispute — that traces back to a document being stale, incomplete, or wrong.

Because Fetchcondos doesn't charge brokers a fee for the core service, our total liability for any claim arising from your use of the platform is limited to the greater of $100 or the amounts you paid through the platform in the 12 months before the claim arose. We're not liable for indirect or consequential damages.

8. You cover us for your misuse

If a third party brings a claim against Fetchcondos because you broke these Terms, misused documents or data obtained through the platform, or violated a law or someone's rights while using it, you agree to indemnify us — meaning you'll cover the losses, damages, and reasonable legal fees that claim causes us. We'll notify you promptly of any such claim, and you may participate in its defense at your own expense. This section doesn't apply to the extent a claim results from our own breach of these Terms.

9. If you hold rights in a document we host

Most documents in our database are association governing documents, financial reports, and related materials collected from the party responsible for them. If you hold rights in a document we host and believe we shouldn't be hosting it, email support@fetchcondos.com with a copy or description of the document, the property or association it relates to, and the basis for your request. We'll review promptly and remove or restrict access where appropriate.

For copyright claims specifically, send a notice that satisfies 17 U.S.C. § 512(c)(3) to our designated agent at support@fetchcondos.com. We follow the DMCA notice-and-takedown process, and we may terminate accounts of repeat infringers.

10. Ending your account

You can close your account any time from your settings, or by emailing support@fetchcondos.com. We can suspend or terminate accounts that break these Terms, as described in Section 5.

11. Governing law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-laws rules. Disputes arising under these Terms will be handled exclusively in the state and federal courts located in Florida.

12. Changes to these Terms

We may update this agreement as the platform and the underlying statute evolve. If a change is material, we'll email you and post an in-app notice at least 30 days before it takes effect. Continued use of the platform after that date means you've accepted the update.

13. The standard provisions

If a court finds part of these Terms unenforceable, the rest stays in effect. These Terms and the Privacy Policy are the entire agreement between us about the platform and replace any earlier discussions or representations. You can't assign your rights or obligations under these Terms without our written consent; we may assign ours in connection with a merger, acquisition, or sale of assets, and we'll notify you if we do. If we don't enforce a provision right away, we're not waiving it. Neither of us is liable for delay or failure caused by events beyond reasonable control, except for payment of pass-through charges already incurred.

14. Contact

Questions? Email support@fetchcondos.com.